[apefish]

I didn't mean to sound snippy in tone- its late at night etc.

But I think there is a very straightforward reading of that very specific and inclusive sentence.
Not much at all makes sense about OP's story to be honest.
I've dealt with scammers before and the first thing they do is seek to hand out a story that makes some sense- especially if you dont ask questions about it.
In this instance OP is relying on his own statements to stars as the basis for his story.
It's genius really.
He is taking a "good act" of his and turning it into something that is being used against him what... a year later?
"Hey these guys didn't do anything about this when I told them but now WOW LOOK THEY STOLE MY MONEY."

Except Stars comes here and says specifically "the account is closed, everything else he has said is complete [censored] imo".

The classic scam is a story that makes just enough sense you want to believe it despite the opposing side being much more straightforward and believable.
Look at what OP asks Stars support after they own him.
"now tell me you've never ever lied to anyone" essentially.

It's classic scame mode.
Lie until you get caught... then call the other side the liar.

Stars isn't going to come here and post specifics about his account. Especially if they've done nothing.
Not nothing wrong, NOTHING AT ALL.

They have a guy saying "Stars did this to me" and Stars responds with "no we didn't, liar."

What more do you want?