Re: Nucharge Bodog
Thank you for contacting Bodog Poker Customer Service.
We would like to let you know that NUcharge as you have been informed is experiencing technical issues and should be up and running soon. They do have a full customer support line however if you have been having difficulties getting through to them, please do understand that everybody who is also awaiting a payout from NUcharge has been calling them like you and inquiring about their money and so their lines can become backed up.
We would however like to let you know that we do understand your frustration and we invite you to contact us if you would like to speak about this issue further. Also do note however that they are a third party that we do business with and so while we will not be able to resolve the issue you are experiencing with them directly, we will be able to provide you with the most up to date information we have regarding the issue from our standpoint.
Thank you very much for writing. Should you have any questions, or require any further assistance, please don't hesitate to contact us.
|