Here is there reply
Hello Chris,
Thank you for contacting Full Tilt Poker Customer Support.
Statistical tracking programs for online poker have become more and more
common in recent years. There are several products available online
today with a quick google search.
Initially, these programs allowed you to download your own hand
histories into them, which in turn allowed you to examine the tendencies
of your opponents, and analyze your own play. When used in this manner,
we see nothing wrong with them whatsoever.
However, this program, and some others, now come preloaded with several
hundred thousand hand histories that the developers have obtained in one
of two ways: either by buying them outright from other players, or by
using a technique called "data mining" on various poker sites. Needless
to say, we certainly find the use of these programs in this manner to be
unethical: players have access to information for which they really have
not paid (in the form of rake, and time at the tables with the vast
majority of the players in the hand histories).
We cannot stop players from selling hand histories; the files are stored
on their computers, and they are free to do as they choose with them.
So, in summary, we do not support programs such as this when used in
this manner. We certainly appreciate your concern, and share it; the
vigilance of our players are our greatest tool in fighting unethical
behavior at Full Tilt Poker.
Best of luck on the tables, and if there's anything else we can help you
with, please let us know.
Regards,
Atil
Full Tilt Poker Team
----------------------------------------------------------------------
Please remember that no one will ever ask you for your
password or account information, not even support. Please
use good common sense and keep your password a secret.
Learn, Chat, and Play with the Pros.
100% Initial Deposit Bonus -
www.fulltiltpoker.com