Re: Partypoker Refuses to pay out bonus #2 and #3
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I sent this email to Party last night:
I made a $500 deposit yesterday. I played 1000 raked hands to earn the first $100 of this bonus:
March bonus offer
To celebrate all these exciting new features, we're running some great events this March, starting with a 'Triple Bonus' on a single deposit. Use bonus code 20TO100MAR when you make your first deposit between March 10 - March 16, and we'll give you a 20% up to 100 USD bonus. You can treble this bonus with no additional deposits. Click on this link to learn how.
I was told by your customer service that as soon as I play 1500 more raked hands I would get the next $100 automatically, and there was no way for me to track this through your site. Also I was told that as soon as I play 2000 more raked hands after earning the second bonus (by March 17) that money would also automatically go into my account.
I have played 2110 more raked hands since I got the first bonus for a total of 3110 raked hands since my deposit. I have not received my next $100 bonus. It should have been there after 1500 more raked hands (2500 total raked hands). Please put this money in my account. Also I should have 610 raked hands counted towards my 3rd bonus.
Thank you
They have not replied yet.
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They put the 2nd bonus in my account this afternoon, but they have not yet replied to my email. Based on previous experience with Party's customer service, I probably wont receive a reply and I may or may not get the 3rd bonus if I play the required hands.
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