[UbinTook]

This happened almost 5 years ago, so i dont recall the details anymore. Still have everything archieved on an old HDD somewhere,but basically...
The fact that the sales manager wrote down alot of the BS ( like this IS the true invoice price that the dealer pays for the car). He wrote a lot of this stuff down on my personal legal pad, so i was able to keep it( they tried to snag it) And that the car was in california and an additional fee was required to bring it in.( it was in mesa, i was in scottsdale). I think they knew they screwed up.

It helped that i had researched a lot on pricing before i went into the dealer. I took advantage of things that were being said, by having him write it down.
That and a threat to submit to Arizona Attorney General's Office of Consumer Fraud i think made the GM just say screw it. My letter outlining the deatils of our experience at the delaers hip was 7 pages long as i remember.

We actually bought the wheels after the fact in a seperate transaction, but THEY installed them, they rolled the car out and they had used an impact wrench on the lugs...and had filed down the inside of all the lug holes in the process. I went OFF...They couldnt argue i had done it, the car was still in the drive out of the service area, i hadnt been in it yet.
I somehow go the wheels refunded AND replaced.

They just has a really bad day.

The letter basically stated, "we thank you for your business, but in the future we suggest you consider purchasing from somehwere else", something like that. It was funny.