Re: Dan Harrington. Justified stiff?
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I figure this makes up for the occasional times they get the 15% out of me when they deserved 0% for the crappy service.
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If you ever get terrible service and the gratuity is included simply call over a manager, tell them the service was terrible and to please remove the gratuity.
It will be removed 99% of the time. Probably 100% if you are willing to argue.
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