Re: They are lying to you.
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I believe that the Palace Group may be operating from Kahnawake. If so, make a complaint and politely tell the Kahnawake Gaming Commission that this would never happen with a UK-approved operator .... That will get some action.
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Unfortunately, this is untrue though it may get some active response from Kahnawake. Paradise Poker, part of Sportingbet PLC and a UK-approved operator, owes me >5K USD and has so far refused to pay. They claim they have been advised by their attorneys not to pay US citizens nor to allow US citizens to transfer funds to other players, even if they are offshore and non-US citizens.
A lawsuit may not be profitable, yet it may be inevitable.
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