[Bostaevski]

Thanks guys this is good stuff. I went and spoke w/ one of the clinical managers. Turns out, he actually wants the OTPD rate to drop to his magic number of about 3.30

What he wants to see is maybe 5-10% of our donors end up being 0-organ donors. He uses that as a barometer for knowing that we are being aggressive and pushing hard. If our OTPD is too high then we're not being aggressive enough (cherry-picking). If it is too low, we're may be having problems with our donor and case management.

He generally attributes the increase to spending more time on each case, sending 2 recovery coordinators instead of 1, etc.

Anyway I really appreciate your input. There are several areas where I think this stuff will be useful.