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I just spoke to Apathy over the phone and he knows about this thread. He is at Wrigley Field right now and therefore can't get to a computer but he wanted me to post that he would like to sincerely apologize to the op. He's not sure how this happened but wants to assure you that he will send the money back to you asap along with a free shirt. I don't know much about the situation, but do know that peter and all the sihb's are good guys and would never do this intentionally. They have every intention of making this right.
EDIT: As far as I know, this is an isolated incident fwiw.
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Actually, this happened to me as well and i've been waiting to get my money back as well from google. I ordered a Ship it shirt, i ordered a shirt that says "Luckbox".
Whoever said they can look into this can they look into mine as well. Its been 6 weeks. They have not responded to any of my emails and i had to open a ticket with google.
Originally i responded to "Brian" from them but i received no response and thats when i went through google:
Hello XXX,
Thanks for making a purchase with Google Checkout! Tucson Ink Inc. will process your order shortly.
Order Details - Jul 11, 2007 12:31 GMT-04:00
Google Order #343826161499239
Shipping Status Qty Item Price
Not yet shipped 1 Luckbox - Large $20.00
1 Luckbox - Medium $20.00
Shipping & Handling (Medium Shipping (US) 2) : $11.95
Tax (NJ) : $0.00
Total: $51.95
THen on 7/29
Brian,
I have not received the items below. Have they been shipped? When should I expect them?
Thanks,
XXXX
-----Original Message-----
From: Balla Wear [mailto:
[email protected]]
Sent: Wednesday, July 11, 2007 12:32 PM
To:
[email protected]
Subject: Order confirmation for order #1029
Thank you for placing your order with Balla Wear!
THrough google, i filed the following
Hello Tucson Ink Inc.,
XXX has sent you the following message: (8/7)
Refund/return request for order #343826161499239:
It has been almost a month and i have not received this order and no repsonse to my emails. Can someone please either email me that the shirts are being shipped or refund my money.
Then the other day i sent a request to google letting them know that i have not received shirts or refunds....
Hello XXXX,
Thank you for your email.
We understand you have a concern regarding your order. We have contacted Tucson Ink Inc. on your behalf to request that they respond to your inquiry. You should hear from the seller or from us within five business days.
We apologize for any inconvenience this may have caused and appreciate your patience while we work with the seller.
For general program or account questions, please review our Help Center at
http://checkout.google.com/support.
Please feel free to reply to this email if you have any additional questions.
Sincerely,
The Google Checkout Team
I am still awaiting a response from google or the guys selling these.