[soulvamp]

Slow dealers are a problem everywhere here, not just at the Hard Rock. And it's not going to get any better until the rooms start instituting a policy that new players must buy chips at the cashier window before sitting at the table and until the dealers learn to eyeball the tray while he's standing there waiting to take his turn at a table. Every time a new dealer sits at a table, he takes a couple of minutes to count and re-organize the tray. And then taking the time to sell chips to players every other hand and then having to get their trays reloaded every table shift eats up several minutes every half-hour, even at the limit tables.

Like CybrPunk, I've pretty much stopped going again after being excited for about the first week or so of July. The rooms are still very poorly managed, customer service at all the rooms is horrible and you spend nearly as much time waiting for the dealers to get organized and sell chips as you actually do playing hands. It's just not worth the time and effort.