[MicroBob]

Regardless of how horribly unprofessional this C/S reacted I do think it's important that one remembers that these guys are human, and that some of them might not be such outstanding people no matter how well they have been trained.

There has been some speculation that perhaps some of the hacked accounts on FT and other sites perhaps stem from a C/S person at a site (current or former) getting some of the passwords or something.
Anything's possible.

If a guy has any chance of getting access to my password or CC info I really don't want to go out of my way to tick them off to the point where I will be on their 'list' of people he decides to go after he leaves the company (or gets fired and decides to grab the info of as many customers as he can before he gets shown the door).


For a couple months my Dad was getting harassing and scary prank phone-calls ("I'm coming to your house. You're going to get it!!")
Got the police on it and after they traced the call it was determined that it was some MCI telemarketer guy that my Dad had been especially rude to which was pretty typical for him especially if they would call during dinner or something.


No, Cake's guy wasn't in the right here.
But to expect that each one of these sites has 100% awesome, professional employees who actually wouldn't do something like this is unrealistic imo.

They're just typical C/S people working at a job. And they might have access to your CC or password info if they really want it.