[guids]

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Guids,

A) It isn't that hard to bring together 3-4 people to sing a song. I've worked in the full gamut of restaurants and it was never difficult or disrupting.
B) The owner should do a better job of educating her staff if the policy is that important to the owner.
C) The owner just lost an entire group of customers for the rest of the restaurants existence because she didn't want to placate a 6 year old.

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QFT. guids, you're coming off especially bad here. He probably lost those families as customers AND perhaps some others that they tell the story to. Do you still think it's worth it? And that doesn't even take into account making the kid happy. I'm not a kid person but the way the story played out I feel kinda bad for him.

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it doesnt matter tuq, the guy is trying to change the ambience of his restaurant, which is tough enough to do, if he loses a bunch of uptight ninnies, its not that big of a deal in the long run if the change in style brings more people in. Its short term vs long term thinking....kind of like worrying about results in poker. Yes, the hostess should have known the policy, and it sucks that she didnt, but too bad. If you are going to stop frequenting a restaurnt because of something like this, Im going to make an assumption your raising a spoiled little brat.