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Old 07-05-2007, 02:46 PM
schwza schwza is offline
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Join Date: Apr 2003
Location: get more chips than chips ahoy
Posts: 10,485
Default Re: Pokerstars freezing

[ QUOTE ]
I think HostJacob and Stars deserve a lot of credit for addressing this and apparently fixing it so quickly.

How long did they have much worse lag at FT?
How long did Party deny that their disappearing-buttons bug even existed?

Most sites seem to have troubles even replicating the problem in the first place so they can't figure out what is wrong.
Stars saw the thread, heard the complaints, apparently didn't respond to e-mails with too many responses of, "it's your problem, not ours" and actually seem to have fixed it.

[/ QUOTE ]

agreed, they handled this very well imo. it definitely helped that they could see that this was a widespread problem by looking at this thread.
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