[NeverLie]

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Pretty typical...and unfortunate.


I would have badgered them more about, "If it's 4000 points then why did YOUR reps tell me 3600 points and $1200 MGR. You said that 'whoever told me $1200 MGR is sorely mistaken.'
Well, it was YOUR rep who told me that. The name of the party-rep who told me that is XXXX.
You clearly do not have all your reps on the same page regarding the VIP program.
Either your reps were misinformed, or they are just making it up as they go, or they are outright lying.
I asked PARTY SUPPORT. And PARTY SUPPORT told me 3600 points. This is what I did.
Now you are changing it and saying it is 4000 points."


I would also consider forwarding this exhange of e-mails to Mike OMalley.
You have been treated extremely unprofessionally.

It is typical of the way party miscommunicates within their own offices and handles their customers with extremely little care.

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Thats exactly what I did, In one of the emails I pasted Serkan and Sineads emails into it. using their names and showing with they said..........they didnt care.