[PBJaxx]

AAAAHHHHHH! How in the hell do they keep screwing up! It is seriously mind-blowing. I just received this message from ePass.

"Thank you for your cooperation. We have received the verification
documents you've sent however, they were incomplete. Please understand
that ePassporte will be unable to complete the verification process until
we receive all required verification documents.

Listed below are the documents that were not included from the set of
verification documents you've so far sent us.

A legible copy of a valid government-issued photo ID
A copy of the front and back of the credit/debit card most recently used
to load funds to your ePassporte account
A copy of the most recent statement of the credit/debit card used to load
funds to your ePassporte account, or a copy of a utility bill if you do
not have a copy of the credit/debit card statement"

I SENT EVERYTHING ON THAT LIST!!!!!!!!!!!

This is ridiculous. Their CS is sooooo bad.