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Old 06-14-2007, 05:52 PM
Pokeraddict Pokeraddict is offline
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Join Date: Dec 2003
Location: Not Absolute
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Default Re: The official EPASSPORTE thread. (#2 of 2.) New T&C

[ QUOTE ]
ok, trying to make a standard $600 withdrawal to my bank account. I've done it several times in the past. Just received a message that says "FAILURE

For more information please Contact Us directly."

Wrote them a message as I understand its hard to get through to them on the phone. Expecting a meaningless response telling me my question will be answered in the order it arrives in two weeks.

Anyway, anyone else having similar problems today or in the past?

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Just read further up in the thread. They told me (and others it looks like) that there is a processor issue. ATM cards still work. Sound familiar? I have seven pending ACH's that have not gone through yet going back to last week. ePass says that any ACH that did not fail has been or will be processed. For now they blame it on a tech issue. I guess we will see.