I suppose I can be an ass and request a refund for the crapshoot SnG that I busted out in 9th, but not for the 45 man crapshoot SnG that I finished 1st in. [img]/images/graemlins/smile.gif[/img]
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Just got a reply:
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Hello,
Thank you for your email.
Some players were disconnected from PokerStars.
To preserve the integrity of on-going events, we paused all tournaments at
that time to allow players to return.
All games have been resumed at this time.
If you were in a tournament that was affected by this, please email us
back at
[email protected] with the following subject line "Tournament
refund request - followup" and we will be glad to review.
It would also be helpfull if you could please provide the tournament
number.
We apologize for any inconvenience caused by this.
As you can understand, we have many similar requests, so this will take
some time. We will process your request for a refund as soon as
possible. Please allow up to 48 hours for a response.
Thank you for your patience in the meantime, and for choosing
PokerStars.
Regards,
Troy
PokerStars Support Team
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