[kidpokeher]

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I just signed up epassporte. Is it reliable?

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I would say no but there aren't many alternatives. I signed up and it took over a month of emails, faxes and retarded email responses before I got my limits raised. Once that happened my first withdrawal request generated an error and did not process. After two weeks I still haven't received an explanation why. When that happened I immediately dumped everything into various poker sites to get it out of Epass. I then made a small withdrawal that did go through. I made another for a larger amount on the 25th but it's still pending.

Their customer service is horrible. Emails are almost never responded to; the ones that are read like they didn't read my original question. Phone calls take at least half an hour to go through and the people I talk to don't sound knowledgeable either. Practically everything turns into a "ticket" that goes into a black hole somewhere and the waiting continues. I'd like to get my limits raised beyond select status ($1K max) but they tell me I have to have a large amount sitting in Epass for this to happen. This makes no sense to me and with all the problems everyone else is having I just don't trust them enough to keep any money in them right now.