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Old 04-29-2007, 11:39 AM
Kodfish Kodfish is offline
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Join Date: Feb 2007
Posts: 94
Default Re: full tilt checks taking longer

Well, lucid, you might want to write them. My saga continues.

I send email asking to change processor to check. I get reply that since I changed addresses I need to resubmit info to get checks. I send email telling them (strongly) that this is their mistake and I haven't moved and for them to quit jerking me around. The reply "sorry, our mistake, you are good to go" and give me a 26 dollar tourny token. I then send email asking for withdrawal again, this time I'm denied because they tried to send the 5k to mywebatm (which if mywebatm didn't have limits, the money would have been sent to them).

This is f'n insane. And the super slow responses from emails are driving me out of my skin. I can't believe we have to email them before we can make the withdrawal for checks. They should have an option to choose that will cut out that one email. Each email costs us 12-24 hours in time. And when they screw up, like they have with me, it costs us days. So irritating.
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