Here is a transcript of my chat with a Battlefield Poker representative at 9:00 ET this morning.
Please wait for a site operator to respond.
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You are now chatting with 'Vivien'
Your Issue ID for this chat is ....
Vivien: Hello, how may I help you today?
you: Hi Vivien, I have a question for you regarding the use of Neteller
Vivien: Sure thing
you: I am a Canadian player, and as you may or may not know, today Neteller announced that they will no longer be accepting transfers of Canadians to and from gambling merchants as of April 9th
you: I recently made a series of deposits via neteller totalling over $X
you: I know that usually when I withdraw, the first $X will go back to neteller, and then rest of my withdrawal will go to my preferred method requested at cashout
Vivien: I'm sorry but where were you advised of this alleged change to neteller?
you: Neteller issued an official staement about it this morning
you: so, my question for you then is this:
you: If I wait to withdraw from Battlefield poker until after April 9th will the entire amount of my withdrawal just be given to my preferred method selected at cashout since neteller will no longer be allowing transfers to/from gambling merchants for Canadians
Vivien: Okay, we have not been informed by Neteller about these changes and I'm unable to find any sort of announcement on their site about these changes so I really can't comment at the present time.
you:
http://www.neteller-group.com/press/en/127.htm
you: there is the announcement
Vivien: Thank you for that, what I'll do now is forward this onto management for further investigation and they will email you once they know more.
you: okay, and can you please put a special note to answer my question about the withdrawal in a timely manner? $X is a lot of money to me and I'd hate for there to be a problem when I try to withdraw it.
Vivien: You should hear an answer within the next 24 hours.
you: Thank you very much for forwarding my concerns
Viven: That's alright
you: I have no further questions...have a good day.