Re: Public apology to DAC- His account has been cleared.
I respect WSEX for coming back so quickly and apologizing for their screw-up.
However, a couple of things don't really sit right with me:
1) The WSEX GM's dismissive attitude when originally replying to DAC. He was so sure of the effectiveness of their "new tools" that there wasn't a doubt in his mind that DAC was guilty. How many other players had their funds taken due to these "false positives" with the new tools? How many of them have since had their money returned?
2) If it wasn't for 2+2, would DAC have gotten his money back? He wasn't getting anywhere with WSEX's customer service, and had been told that their decision was final. If it wasn't for the bad press that WSEX was getting on here, would they have bothered to follow-up with DAC? After all, they were doing absolutely nothing for him until he complained on here.
|