[4thstreetpete]

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But instead of saying, "Hey you stupid pieces of s---....are you going to acknowledge your responsibility or not?"

I choose to say, "Ummm....perhaps you would care to address this issue. Some players here are reporting that their computer has gotten REALLY messed up because of your software upgrade. We would appreciate an explanation."


If you just want to insult Party then go with the first method.
If you actually want to increase the chances that Party will respond then go with the second.


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Dear Player,

Thank you for contacting us.

We have added more games, made improvements and introduced new software and features with the objective of providing our players more variation on our site.

You can be assured that your account remains unaffected by this change and we hope you continue to enjoy playing poker as before.

Please be assured that we always do every thing possible from our end to give better assistance and optimum satisfaction.

Thank you for choosing us as your online gaming site!

Madhu
Poker Customer Care

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