[Watchdog]

On 2/21 I tried to withdraw my money from DR via cashier's check. I was told it could take up to ten days for it to arrive.

When it still hadn't arrived on 3/6, I called and was told that 1) They were no longer sending out cashier's checks, and 2) That they had sent an email informing their customers about this. After double checking my spam blocker, I determined that I did not receive the email.

I was then told that they would be making wire transfers for the withdrawals, so I gave them the necessary information, and was told it would be in my acoount by Tuesday (the 13th) "at the latest".

On Wednesday, the money still had not arrived. I talked to different people in the manager chat. The first one said that the money had been sent on Monday, that wire transfers could take up to two days to complete, and that I should receive it "any time now."

When the money did not arrive by close of business Wednesday, the next person I spoke to also said the money had been sent Monday, and that I should receive it by Friday "at the latest".

Meanwhile, my bank has told me there have been no wire transfers pending. They also said any wire transfer should have a transaction number. When I called DR I was told that they couldn't give me a transaction number because the transaction hadn't been completed yet.

If it's not in my account by the end of today, I don't know what to do. It they actually put through the transfer on Monday, I would think that there shouldn't be this much of a delay, and the whole "Well, we're processing lots of withdrawals" excuse should no longer apply. I sent an email to Jose Hernandez, the head of the accounting department, on Wednesday, but haven't received a reply yet.

Has anyone here successfully completed a withdrawal from DR directly to their bank account via wire transfer? After reading this thread it seems like just about everyone either transferred to FTP or used epassporte. Thanks for your time.