[cracks]

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I sent eco card an email the day after I set up my account and received a reply 4 working days later (6 days total). I had already found the answer to my question, but they did eventually reply.

7 days strikes me as a bit long. My transfer took 5 working days. You may want to call your bank and ask them if any wire transfers have been attempted to your account. If the transfer was refused for some reason, it may take another 5-7 working days before the money is returned to your eco card account.

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Aparently no wire transfers have been attempted to my account. They recommended that I contact the sender to put a tracer on the transfer. I guess I have to wait for ecocard support after all [img]/images/graemlins/frown.gif[/img]