Re: Coaching WARNING
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He bought it - opened the wrapper - ate half. But just because half the candy is left, doesn't mean the remaining half is worth half of what he paid. The wrapper is used (planning) and the opportunity cost of selling the full bar to someone else (tufat) has been wasted.
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Planning coaching is quite easy. The student sends an email or IM requesting a time, if that time is satisfactory you are done, if not, a quick reply to figure out a better time and then you are done. It's like 5 minutes. It's pretty clear that snowbank hasn't spent hours on AIM with OP scheduling lessons.
And he can sell that other half of the bar to others! PSJ bought 5hrs, fine. Say it's monday, and he sets up a session for thursday. There's NOTHING stopping the coach from booking lessons on tuesday and wednesday with other students. Failing to do so because you sold bulk coaching to one student is the coaches fault.
[edit: Hell, I coached two different players on monday! A 1-2 hr session should take just about that, with maybe ~5 minutes on either end for chat and planning.]
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In fact, the meat of his knowledge may be revealed in the first two lessons and the next 3 are worth marginally less anyway.
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Then he should charge $250 / hr and do 2 lessons. That's tantamount to your candy bar explanation where you buy a box of 20 candy bars and it turns out 15 are empty wrappers.
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I still maintain that an individual lesson would cost more per lesson than if you buy a package of 5. Then throw in the opportunity cost of losing out on signing another long term (5 session) student, etc.
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That's up to the individual coach. I've coached over 40 students and i've only done the "Buy in advance" thing with maybe 1 or two, and i've never had a problem. The only opportunity cost i lose out on is the 2 minutes it takes me to write reply emails/pms to potential students that don't follow through.
There's nothing wrong with scheduling in bulk, but it is by no means necessary.
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Things are cheaper when bought in bulk. You can't buy a value pack and then return the unused portion for the cost of the individual sale price and that's not even the crux of the issue. A refund certainly does NOT apply when we're talking about intellectual capital, or service that requires preparation and a committment of services that come with an opportunity cost.
The committment to 5 sessions is to PROTECT the coach and it has worked in this case.
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Protect the coach from what? The 15 minutes he's spent setting up sessions are not worth $450, if you are talking about opp cost then snowbank should deduct the time spent setting up lessons from the remaining amount and refund the rest.
Surf
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