Re: Coaching WARNING
I can see both sides. Personally, I would think/hope snowbank would just give him his $450 back and make him happy to go away rather than deal with this situation publicly on the forum. I don't think he HAS to, I just think he should. It sucks that you may have lost business or money, and maybe this is a tough stretch here, but companies do refunds all the time, and it pays to keep customers happy and your business in a positive light.
I don't think snowbank did anything wrong and if he keeps the money he still did nothing wrong. But if it comes time for me to pick a coach I can't say I'll be in line to use him, given the way he handled the situation here.
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