Re: BetUS giving me the runaround with my check
update:
apparently there is no Fedex from BetUS anymore. why the [censored] they couldnt just tell me this straight up 2 weeks ago i have no [censored] idea.
i had one CS rep tell me i couldnt cancel my withdrawal and try another method.
then i randomly received an email from Vanessa in their payouts department, saying i could in fact cancel my FedEx and do an e-check instead.
i email Vanessa to tell her how much i would love an e-check.
no response as of now (16 hours later)
i call CS today and explain the email. apparently Vanessa isn't in, so the CS woman who always answers takes the necessary info she needs to send me the e-check. she says that either her manager or someone will call me to confirm the date that it will be posted.
i email vanessa to keep her informed.
as of now: no call from CS woman. no email from vanessa. no clue if i'll even be able to get anyone on the phone once Tribeca closes to US customers, although BetUS seems confident that they'll be on a new network shortly.
i just want a straight answer about where the [censored] my money is. it's not even that much. less than $1k. and if its gonna take a while to get, that's cool. i'll be chill about it.
i just want a semi-consistent story with some degree of truth in it.
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