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Old 02-23-2007, 08:43 PM
mbillie1 mbillie1 is offline
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Join Date: Dec 2006
Location: crazytown
Posts: 6,665
Default Re: Advice on ePass setup

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this is the real problem with them, and why i'm nervous about using them for any high volume, their customer service is a complete joke...

i know many people have had alot of success with epass and there's no doubt it works (albeit slow) but in the rare case where an issue may arise there is no way to get ahold of them...

hopefully tilt straightens out check issues this is a much more viable way to withdraw for medium/high stakes players... seriously with epass what are you supposed to initiate a 600 (or 1K--not sure what is limit) transaction via eft every day (waiting 7 business days for each one) and just hope everything turns out fine? not reassuring to say the least... i guess the debit card is the way to go with them, im waiting on one... having that money stuck in ACH limbo brings back too many bad memories from neteller...

some people have gotten through on the phone in the wee hours of the morning but i havent been able to, good luck, mbillie, let us know any updates...

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For the record, this is the only problem I've had with Epassporte so far, other than them being slow. I withdrew $2500 over a 5 day period (each deposit taking 5-7 business days, but they all showed upin my bank account). I now have the actual visa ATM card, which works fine. I just can't figure out why this one time a debit card deposit from my verified card (the same one I've used all alone) would come out of my bank and not show up in epass. It's very frustrating.

Update... still on hold, lol.