Re: i might be fired?
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You should have just kept him on the line. You were getting paid and he was wasting time badgering you. To me, this moment would be one of the great joys of the job.
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this thought crossed my mind also, but only after the call. I don't have to take X number of calls. My average talk time is supposed to be X and mine is fine so I I could have sat on the phone with him for two hours but he was just trying to yank my chain and have a power struggle. I shouldn't have let him yank it.
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