[grinin]

I ran into this once when I was a desk clerk at a small midscale motel in college 10 years ago..... We are very busy and this woman comes in the lobby with a dog that looked somewhat like a Scotty, on a 10' leash. It proceeds to bark/growl incessantly. While she is standing at the counter I have a guest come in the front door to get coffee and it seriously sounds like the dog is about to take a chunk out of him. Woman continues to ask all kinds of stupid questions during which time a couple girls wrapped in towels from the pool open the door. They never even make it over the threshold before Cujo goes berserk. Now I am getting irritated. This job really doesn't pay that much but you can get a lot of studying done during the slow hours and there are a few other perks and this damn dog just ran off a couple of the best.

It was then that I asked if she could control her dog or put him in the car as we really did not allow pets in the lobby. She became irate and said something like "this is a hearing ear dog and he can go anywhere I go just like a seeing eye dog with a blind person". I commented that her dog was disturbing the other patrons and it seemed odd that a highly trained dog was so agressive. She claimed that he was trained to become agitated whenever anyone approached her from behind. I explained that barking/growling seemed kind of stupid for the average deaf person especially when the damn dog was doing it constantly. It was then that she came unglued, asking for a manager, threatening to sue for discrimination, etc. btw, she never seemed to have any problem hearing me throughout the ordeal.