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Their livechat said they are not taking calls since they are too busy. I hung up after ~1 hour.
They also said that if you used Neteller they will send the check in 5-12 days per their FAQ.
Who knows it if it true, or if they are going to lie like Neteller.
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Rest assured your money is completely safe at Doyle's Room. I personally guarantee it.
Maybe I'm naive, but I believe the man.