[MicroBob]

Congratulations. Glad to hear it worked out for you.


[ QUOTE ]

Investigators are held to high standards, and they should be
collaborating with others before prematurely closing a legitimate user's account.

[/ QUOTE ]


Yes. FT needs to learn from themselves on stuff like this and actually start practicing what they preach.

This lack of communication and just scaring innocent players is completely unnecessary imo to efficiently crack-down on charge-backs and collusion and so forth.


Interesting that the guy who did this no longer works there.



cardcounter - yeah, I would be interested in this too.

A year or so ago I tried to sign-up for JetSetPoker.
they wouldn't let me do it because I was somehow associated with several accounts there already.
Ummm, excuse me? I had never been to their site before and nobody else touches my computer.
I have used it at coffee-houses though.
And I'm on the Verizon Broadband-Access wireless network (the cellular-car thingee) so I'm not sure how that effects how my address looks to them or whatever.


But the point is, I too have been accused of 'being associated' with numerous accounts when I had absolutely zero association with anybody with an account there.

So the idea that FT could be making a LOT of mistakes in a similar way as appears to be the case doesn't surprise me at all.
The fact that they seem pretty slow to figure out that they are making so many mistakes regrding 'linked accounts' and so forth does seem a little strange to me though.


At least it's nice that they re-investigated and actually e-mailed him an apology.
I'm guessing the FT people were made aware of the thread and decided to take care of it directly with the customer instead of coming on here and apologizing and trying to make it right via this thread.