Re: prima withdrawals
Dear LFD,
As you are aware, due to the current legislation within the USA, we are having great difficulty paying our United States players their balance of account. This is an unfortunate situation one which we do not have any control over.
I would firstly like to reiterate to you that the balance within your casino account is safe. The balance will remain there for you until we can find a method of payment for you.
Unfortunately, at present, Checks and ACH are also not an option. However, we are continually trying to find new avenues to make payments back to our US players. We understand that if you have an existing Ecocard or Click2Pay account
then we can use that account to make a payment to you.
I understand how frustrating and how much inconvenience this is causing you but please understand that it is not Casino Action making these changes to payment options but the financial institutions themselves.
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