[ QUOTE ]
1)So during all the p2p transfers last week, my acct got locked. I sent in a scan of my driver's liscense and utility bill. It's been 4-5 days and I still haven't heard from them. No email , nothing. Acct still locked. I have no money in there but I still want my acct activated to put reload bonus money in there.
2)After my acct got locked I used a friend's NT acct to do more transfers. Everything was legal as I made no transfers to any gambling sites. Only accepted money from US players. Unfortunately one of the [censored] I did a transfer for is under investigation for scamming someone and as a result my friend's acct is locked and under investigation with 10K of my money stuck in there. When he tries to log in, it says to contact them via email which my friend did and it's been 3-4 days and no response. When we try to contact them, the guy on the phone says "investigations" don't have a phone number and to wait for an email. Will I get my money back or am I [censored]?
3)Given the way the transfers were done (peer 2 peer),why does NT have to investigate anything? If someone transfers you money with agreement that you will transfer them money on Stars, and you scam them by not following thru on Stars, that should have nothing to do with NT right??Even when you do transfers from Stars to Stars, it says they are not responsible for any disagreements between the players.So now bc someone else is doing some scamming, I am on the hook for 10K. Am I missing something here?
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Update: (Not that anyone cares, but just in case)
1)So after re-sending them the exact same email (for the 4th time) with my uttility bill and driver's liscence which they claimed was cropped, they finally re-opened my acct!
2)I got an email from investigations one week ago stating that my friend's acct is permanently closed:
Dear Mr. xxxx
Thanks for your email and understanding. The closure of your account is in no way a reflection of your credit. NETELLER is not going to press any charges against you. Please contact NETeller Refunds at
[email protected] If you wish to have your funds in your account sent to you.
Regards,
____________________________________________
Sike Lu
Investigations Officer (456)
[email protected]
Toll Free: 888.258.5859
Local: 403.233.9466
Fax: 403.277.7996
www.NETeller.com
-----Original Message-----
From: "xxxxxxxxx>
Received: 06/02/2007 4:56 PM
To: "Investigations" <
[email protected]>
Subject: RE: Account Closed [xxxxxx]
Hi,
Even though you cannot tell me who my acct is linked to, can you please confirm that I did not do anything illegal? I am pretty sure I know why it got investigated because I later found out that someone I had accepted money from had stolen some money. All I would like is for someone to clear my name and confirm that I did not knowingly do anything untoward or illegal. If your investigation showed otherwise, please tell me what the problem was that led to the closure.
Thanks,
xxxxx
Investigations <
[email protected]> wrote:
Dear Mr. xxxxxxx
Your NETeller Account has been "Linked" to another NETeller Account that is in difficulty with NETeller. In keeping with the terms and conditions that you agreed to when you opened your account, your account and all other accounts linked have been permanently closed. I am prohibited by Federal Privacy Laws to tell you any information about who you are linked to.
If you wish to have your funds in your account sent to you, please contact NETeller Refunds at
[email protected]
Regards,
____________________________________________
Sike Lu
Investigations Officer (456)
[email protected]
Toll Free: 888.258.5859
Local: 403.233.9466
Fax: 403.277.7996
www.NETeller.com
-----Original Message-----
From: "xxxxxxxxxx.ca>
Received: 01/02/2007 10:45 PM
To:
[email protected]
Subject: RE: Account Closed
Hi,
Why is my account closed?
acct id:xxxx
secure id: xxxx
Well, after a couple of emails to
[email protected] with no response, I called them 20 min ago and they're wiring the money to the bank acct! It's almost as if they read 2p2.