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Old 02-13-2007, 04:59 PM
ericp42 ericp42 is offline
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Join Date: Dec 2006
Posts: 74
Default Re: Customer Support Issue - Can\'t Reach Them

[ QUOTE ]
Anyone have any idea why my visa atm card worked last night and why it wouldn't work today? I have emailed customer support and tried numerous times to reach them by phone to no avail. Extreme frustration is setting in.

I know there are limits for the visa card as far as withdrawing funds. Are those limits on a per day basis? or per transaction? I searched there web site and couldn't find a clear cut answer.

I withdrew $1,100 yesterday through the atm card but it took multiple transactions, some successful but many more were unsuccessful. On the transactions that didn't go through, I would receive an "insufficient funds " response.
and this clearly was inaccurate.
I also was unable to use the card at a brick and mortar merchant, also very frustrating.

thanx for any help anyone can give me, I have tried over and over to get a hold of someone at customer support to no avail.

[/ QUOTE ]There's a low limit on ATM w/d's. You somehow got around it. There's a $1K/day spending limit. You also managed to exceed that, and then encountered problems at a B&M extablishment -- no suprise since you already exceeded all limits.

I've never had the physical card declined at a Real Life store. Online has had a couple denials.

Pretty sure it is 24h for the spending limits.