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Old 02-13-2007, 01:17 PM
dgoldsmith dgoldsmith is offline
Senior Member
 
Join Date: May 2004
Posts: 282
Default Customer Support Issue - Can\'t Reach Them

I've been trying off and on for a week to call Epassporte and I have emailed them several times as well. I created an Epassporte account over a year ago so I could hit up the EPASS bonuses on the Party sites.

I haven't used it since and apparently I've forgotten the password. I have the userid in one of the original emails from them. When I try to use their 'Forgot Password' option, my userid is found but apparently it has no security question associated with it ... thus I can't provide an answer to get it reset.

I understand that they are busier than usual due to Neteller's lockout but this is ridiculous. Has anyone gotten a response from them via email in the last several days? Or been able to get through on the phone in the last week?

Thanks,
Dave