Re: FTP Account Closed. I really am innocent. (super tl;dr btw)
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Don't be surprised to see similar crap from Stars. I have noticed a marked deterioration in their customer service since UIGEA ... form responses to non-standard inquiries, looooooong delays on CS issues, etc.
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Can you elaborate on this? My only experience with Stars post UIEGA was relating to a reload bonus. My EFT from bank account to neteller didn't clear during the 2+ weeks timeframe I had to take advantage of the reload (I guess the writing should have been on the wall then), and they manually credited the bonus to my account for me after it had expired, when I was expecting to be told to go [censored] myself.
-Murph
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