[Geoff48]

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I hardly ever post here, but FWIW both my Mastercard (issued by a credit union in California) and my Visa (issued by Citi) were declined when I tried to load my newly created epassporte account.

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? for you Geoff -- were your cards declined during the verification process or after? When trying to verify my Chase card I immediately got a declined message. I had to jump through some hoops with Chase but they then allowed the charges to go through. Last night I was able to then load $200 from Chase to ePass.

minirant: Chase's security grilling consisted of asking me multiple choice ?s regarding my info... gee thanks for giving a crook a one in 8 chance of getting my account as opposed to just asking me what county my current residence is in. Sigh. /endminirant

edited because I type with my feet

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Hmm, well I went to there site and create my user ID and password, then it says I can load with cc, bank account or cash, I click CC and enter the info, and it comes back with a message that the card has been declined. Both cards have over 8k of available credit and are currently in use... not real sure what the issue was but after being on hold with them for 45 minutes I gave up. Might give them a call later today and try and sort it out, as I have about 1k I need to get onto Stars. (had to w/ draw it for an emergency)

edit: is there some verification step I am missing maybe? right after I entered my email and account name/password to create the account it prompted me to load it, which is when my cards where declined.