Guys,
> I've heard two reports regarding statements from BoDog customer
> service concerning paper checks, and I would like to get some
> confirmation please-
>
> One states that you are no longer sending out checks because US banks
> are no longer honoring them, and the other says it's because of a
> problem w/ your "check processing company". Can you elaborate
> please, as this is clearly a major development in terms of what's
> going on right now (eg. paper checks were supposedly practically
> untouchable, insofar as far as banks regulating them).
Dear Mr. xxxxx,
Thank you for contacting Bodog Customer Service. We do understand where
the confusion is stemming from in
this case. Both of the answers we provided to you were correct, however
they are referring to different
types of checks.
Paper checks, which you are asking about specifically, are not being
honored by the banks when they are cashed. This is something beyond
our control, and as such we have stopped issuing paper checks.
Electronic checks are where we are having problems with our check
processors. This is a technical issue on
our side that we are working on, and is unrelated to the paper check
issue that you were asking about
specifically. We do apologize for the mix up.
Should you require further assistance, please do not hesitate to
contact us.
Best Regards,
Customer Service
Bodog.com
p0ker - Casino - Sports
[email protected]
1-888-263-00