[Instyle007]

You must be kidding right? Sure, just go to some place in Europe you’ve never been and show up not knowing anything about the itinerary or hotel or anything. Come on now.

I have to say although I hate stars, I'm really surprised on the level of service given as most people seem to brag about how good they are.

Stars should absolutely be faster with getting you the information. It's not like the planning for all of this wasn't done well in advance.

If I were you I'd continue writing in, and if you don't get what it is you're after, ask to speak to a supervisor.

That should get their rears in gear.

Good luck with getting the information and for your EPT event!