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2 emails just received from Full Tilt :

Hello again Jared,

Thank you for your email to Full Tilt Poker.

We experienced some technical issues the night your first email was sent
regarding this matter. As a result there were some delays in response
times to many of our emails. I do apologize for this delay and assure
you that we have taken the necessary action to prevent this from
happening again.

When your email, along with LucLongley's email was brought to my
attention that there was a false deal made, we took immediate action and
expedited the investigation to ensure it was handled in the fastest time
possible. Unfortunately, we could not recover the funds.

I understand that you would like to speak with with us over the phone,
but at this time we can only provide you with email support. Phone
support is unavailable.

I know there is little we can offer to comfort for having these funds
stolen, but we have been working in collaboration with Neteller to
prevent these scammers from being able to launder funds through their
processor.

If you have any further questions, please let us know.

Regards,

Larry
Cashier Security Manager
Full Tilt Poker Support


Hello again Jared,

As I have previously stated, we cannot provide you with phone support at
this time.

I can tell you that about $6800 was lost in table play through a variety
of games including Sit and Gos and cash games. We have reviewed all
table play and found that there was no chip dumping to any of the
players that won.

Please also be advised that in order to protect the privacy of our
players, I am afraid I cannot release the names of the players that won
the money from Eddiefelsonn.

I apologize if I seem like I am being uncooperative, but please to
understand that we have taken effort possible to recover your stolen
funds and that our security team is continuing to work with Neteller to
prevent the scammers from being able to launder such stolen funds in the
future.

If you have any other questions, please let us know.

Regards,

Larry
Cashier Security Manager
Full Tilt Poker Support


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IF $6800 was lost in table play, where is the $18,200???? This site is a complete and utter joke, and anyone who plays on their site should seriously reconsider. I'm going to email them back asking where the other $18,200 which is in my mind unaccounted for.