Re: Full Tilt\'s reply/stance
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Hello Jared,
Thank you for your email, and I greatly apologize for the delay in our
response to you.
We have already launched an exhaustive investigation into this matter
and can confirm with you at this time that there was a recent $25,000
transfer made from player LucLongley to another player named
Eddiefelsonn on our site.
Upon close investigation it was revealed this player Eddiefelsonn lost a
portion of the transfer money through legitimate table play on our site.
We have also discovered through our chat records that player Eddifelsonn
had successfully attempted to offer trades with other players on our
site in attempt to dispose of the fraudulent funds in return for clean
funds. For security purposes, I am afraid I cannot disclose the methods
of which it was done. I can assure that those methods were,
unfortunately, legitimate as well.
I am terribly sorry that you have fallen victim to such fraud, but
unfortunately the funds are no longer retrievable. I know this offers
little consolation, but please be advised that we have taken action to
permanently close this fraudulent account down and have also suspended
your Neteller account from being used on our site.
If you wish to consider other options to play on our site and/or to use
your Neteller account again, please let us know and we will glad to
assist you.
If you have any questions, please let us know.
Regards,
Larry
Cashier Security Manager
Full Tilt Poker Support
This really irks me. If anyone had responded in a timely manner my $ might have been saved. [img]/images/graemlins/frown.gif[/img]
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Not sure if this will help, but it seems as though Fulltilt is at least in part owned by Tiltware, LLC. with offices in LA. The office in Aruba is at 62 L.G. Smith boulevard, no phone number anywhere, same address listed to many wall street based finance organizations...
anyway, tiltware LLC (president Chris Ferguson, CEO Ray Bitar) contact info is:
Tiltware
10866 Wilshire Blvd # 4
Los Angeles, CA zip code
Phone: (310) 470-6055
Maybe you can plead your case to someone there.
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