thank you for your help dlk9s, here is my reply...
hope it will work...
Dear support,
I appreciate very much that you handle this matter seriously, and I thank you for that, but I have to say that I am a little desappointed...
It is very nice that you credited me 50$ back, but I was dreaming on playing this 200k guaranteed tournament. You gave me so much hope when you agreed to let me play on the 7th... (see e-mail below).
In a perfect world, you could take those 50$ back and give me an entry in stead...
Maybe it is too much to ask, or maybe it is not so much for a company such as yours, i do not know, but for me doing this would be absolutely great...
sincerely yours.
Marc
----- Message d'origine ----
De : "
[email protected]" <
[email protected]>
Envoy? le : Samedi, 30 D?cembre 2006, 11h44mn 38s
Objet : 200k sunday tournament [#6232233]
Dear Marc,
Congratulations! You have won free entry into the $200K Guaranteed Tournament.
This tournament is available on Sundays, 12:45 ET. To participate in this event you will need to register manually. As a special consideration we accept your request to play this tournament next week.
Please note that there is no refund for freeroll entry.
To register using your freeroll
1) Click on the 'Events' under the Tournaments and select the tournament for which you have a freeroll.
2) Double click on the table and register, remembering to use the 'Use your Free Roll' option in the buy-in box.
Good luck!
Reetu
Poker Customer Care
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NOTE: Your Account username and password are confidential information. No one from the company will ever ask for your password. Do not respond to any requests that ask for your password.