[kyleb]

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If the HH will not prove cheating one way or another the FTP must have something else they made their decision. I still cant see why an independant party should not look over this case and make their judgement.

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because FT (and any other business) has the right to do things the way the want to.

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and what about the rights of the customer????????

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What "rights" are you speaking of?

I'd like to see them as outlined by the laws and regulations under the jurisdiction that FTP operates under.