[scaryjerry]

UltimateBet just kicked me in the balls

To whom it may concern,

I would like to express my dissatisfaction with your recent upgrade. I find it ironic that UB put out a marketing campaign stating that they "wont kick you in the balls" and within a week makes changes that can only be interpreted as a way to handicap the thinking online poker player.

The source of my frustration is caused by the changes you recently made to your hand history viewer. As a player who is constantly trying to improve my game I use my hand histories as a tool to analyze my play and learn how to adjust to specific situations that arise. I also look for mistakes that I made whether it is bets I paid off or bets I missed against my opponents.

It has always been my opinion the Ultimate Bet has the worst hand history interface of any online poker rooms that I play. Every other poker room allows the option to store your hand histories for future reviewon on your local hard drive. I am sure UB is well aware that some third party programmers developed programs that allows you to "grab" hand histories from the UB viewer window and save them to your hard drive. These utilities made p for the short comings of UB"s handy history component.

Now UB has implemented a restriction on the # of hand histories you can retrieve without having to close the hand history window and reopening it. This is nothing short of ridiculous, and illustrates to me that UB has no regard for the online players aspiring to improve their play.

I have always enjoyed the speed of UB's cash games, and choose to play at UB rather than other sites for this reason. Now that UB is attempting to handicap my progress as a learning player I have concluded that it is in my best interest to play on an alternative site. I have decided that I will leave UB and play on PokerStars, a site that now matches UB's speed in ring games, allows one to store hand histories on a hard disk with no restrictions, and offers excellent game selection.

Please be aware that many UB players share the same sentiment as I, you only have to read some of the popular online poker forums to verify this. I am sure many will not take the imitative to express their satisfaction, but merely move on to a competitors site.
If UB initiates changes to correct this injustice I may return, but am strongly leaning toward disassociating myself with UB entirely because of this and past problems.

Regards,