[Triggerle]

I just emailed support with this. Let's see what/if they respond:

[ QUOTE ]
Der Sir or Madam,

With the recent update I can no longer conveniently get my hand histories while playing because after 5 requests I have to close and re-open the hand history window.


It is very important for me to save my hand histories in order to review my plays and find where I am making mistakes.


I understand that there are possibilities of abuse by requesting many hand histories (e.g. data mining). Prevention of such abuses, however, should not be made in a way that is to the detriment of players just whishing to save the hands they have played.


If abuse possibilities are indeed your motivation behind the change I would suggest that you implement a system where one can only receive hand histories of games that he played hands in and remove the 5 hand limit.


As much as I like UB (especially the well-working software) the ability to review my plays and learn from my mistakes is really a crucial part of my poker experience and I cannot imagine playing on a site that prevents me from doing this.


I'm asking you to please reconsider this measure in its current form.



Sincerely,

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