looks like emailing
[email protected] is the key. after getting rebuffed by vip, i sent to the bonus address and got the same as others:
We apologize for the inconvenience caused.
The "75MORE" bonus is an affiliate bonus and it is no longer active. This is the reason why the bonus did not get issued into your account.
As we see that you are a special player on our site, we have gone ahead and added a bonus amount of $75 in to your account on your deposit of $500. You are required to play 375 raked hands by 03-MAR-2006 22:33, as per the release restriction. The amount will then be credited to your real money account. You can always check the status of your bonus and how many raked hands you have played by clicking on the 'Cashier' option on our Lobby, and then on 'Bonus Account'.
A raked hand is any hand in which a rake (service fee) is taken out of the pot. A player is considered to have played a raked hand when cards have been dealt and the hand has generated at least $0.01 in rake for that player.
To accumulate raked hands, just participate in hands (any live game, any limit) where a rake is taken. The buy-in' for tournaments does not contribute to your accumulated raked hands. Furthermore, as there is no rake taken in tournament hands, you cannot obtain raked hands through tournaments. The amount of rake collected appears as a small chip stack next to the dealer tray.
For more information about our rake structure please check out the following URL from our website: