[BobJoeJim]

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Welcome to Chat.Mansion.Com, MANSION Julie will be right with you.

MANSION Julie
RE: Hello, I've heard that you are cutting off access to the casino and sportsbook for U.S. customers. I was not able to find any official statement on your website, though.

Currently the sportsbook is not populated with any events for me, so I assume I'm not allowed to wager there, but the sports exchange still appears available to me, does this mean you intend to keep the exchange available?

If you have a comprehensive statement prepared, I would love to see it. I want to know exactly what services you will and won't be providing to your U.S. customers, so that I can make an informed decision about whether to continue using your site, rather than just fleeing in panic. I intend to share your response on the gambling forum I frequent, so the more comprehensive your information, the better. Thank you very much for your time.

MANSION Julie
Hello BobJoeJim

MANSION Julie
MANSION’s world leading peer-to-peer Sports Exchange and Poker platforms that allow you to bet against other MANSION Members on Poker and all of your favourite sports and major events remain unaffected by recent events. We regret that we have currently suspended access to MANSION Sportsbook and Casino for US-based Members for business reasons.

MANSION continues to closely monitor developments which may affect our services to Members globally. We are committed to minimising the affect of these changes on our US-based members both in the immediate and longer terms and ensuring our Members remain well informed. We sincerely hope to reinstate and enhance our product range available to US-based Members in the near future.

We wish to reassure all of our Members worldwide that MANSION is here for the long term. We remain committed to delivering the quality and standard of service that Members worldwide have come to expect from us and we look forward to being at your service for many years to come.

BobJoeJim
Thank you. What is your policy on outstanding wagers? Clearly, U.S. customers are not allowed to place new wagers in the sportsbook, but will outstanding bets, such as those on tonight's Monday Night Football game, or World Series futures bets, be honored? Or will they be cancelled and the money returned to our accounts?

MANSION Julie
All bets placed before the suspension will be honored

BobJoeJim
Okay, thank you very much.

MANSION Julie
Any time

MANSION Julie
Is there anything else I can help you with?

BobJoeJim
Not for now, I'll share your response with other interested parties, and if they have any other questions I may be back later. Thanks again.

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So said live chat.