[dguild]

I did finally receive a reply from Mansion today. I had sent them two e-mails, the first telling them how ridiculously impossible this was and to fix their software, the second pointing out this thread and the one at therx. This one appears to be in response to the first (I never even got the automated reply to my second e-mail). Anyway, here's their reply. Not much, but something:

Hello dguild,

Further to your recent query regarding hand probabilities in MANSION Poker, our Poker Department have advised that the details have been forwarded to our software team who are investigating the matter thoroughly.

We will contact you further once we have resolved the matter.

Kindest regards,

Sue