Re: Hi, WSEX GM here, looking forward to being part of this board.
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One of the highest priorities should be to ensure that a couple things happen when a player gets disconnected.
1) Anytime a player has an investment in the pot, and has 1 or more all-in disconnect protections available, then if a player is unable to act due to a disconnect, the player must always be declared all-in and receive that sidepot if his hand wins. Sometimes your software will disconnect and fold my hand as if I intentionally folded, losing my interest in the pot. That is unacceptable behavior.
2) In the event of a disconnect, the player should have at least the normal amount of time to act before having his hand declared all-in (if an investment in the pot has been made) or folded (if no investment). Most sites give a disconnected player an extra 10 seconds or similar, and that would be great! Sometimes a disconnect will happen, and your software will reconnect quickly enough to act if even just the normal timer were running, but a bug in your software instead folds my hand before I am reconnected.
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Someone post here when the disconnect protection is fixed. I've decided I've lost my last pot to this bug and won't be playing there until it's fixed.
B.
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